The past 15 months of COVID-19 turmoil with full and part-time “work from home” highlighted weaknesses in work infrastructure including business applications, communication, data sharing methods, data security, and project completion methods.
Remote work overwhelmed existing systems for managing daily relationships between employees, prospects, customers, suppliers, partners, and regulators. The effectiveness of single-purpose desktop applications broke down.
In response, companies rushed to replace locally installed programs with cloud-based alternatives to increase access, enhance sharing, and foster collaboration. The outcome is a collection of narrowly focused cloud applications that were not designed to work together or, at best, depending on third-party connectors to link silos of data. The replacements helped survive the disruption of the pandemic but are creating new frustrations within the current distributed model of daily operations that is compounded by a lack of unified support and service.
For many organizations, it is time for cloud 2.0. This means moving from a collection of independent applications to a business operating platform. This provides a single source of support for implementation, expansion, workflow automation, and business success. And it offers flexibility to where and how people work.
Technology without timely, accessible service and support is a false promise of functional benefit. Symphony offers design, implementation, and hand-in-hand service and support for the Zoho business operating platform which offers the opportunity to customize the system to achieve the custom needs of the organization. Explore how you can decrease cloud application costs, simplify your business processes, become more operationally efficient, and be ready to meet your business goals with a single unified business OS.
Customers have rated our payroll, time management, and HR services best in class. Our commitment to customer service separates us from the other payroll and workforce management companies. We NOW extend this customer service to our business operations solutions. The technology your company needs. The know-how and expertise a phone call away. Come see why so many business leaders choose to conduct their business in Symphony!